#10 of 27 hotels in Agia Pelagia based on Tripadvisor
Victoria
United Kingdom,
February
2025
5.0/10
The hotel has a stunning layout and expansive grounds, making it visually impressive, but there were significant issues with service and dining. While the rooms are spacious, they lack proper maintenance and attention to detail. Despite the beautiful surroundings, the food quality and options were disappointing, especially for a premium establishment. It didn't live up to the expectations set by its luxurious appearance.
Rooms
6.0
The rooms were spacious and modern but suffered from maintenance issues, including inadequate air conditioning and minimal bathroom functionality.
Service
5.0
The service varied greatly; while some staff were polite, others were unhelpful and inattentive, leading to a frustrating experience.
Location
8.0
The hotel's location is beautiful with charming views and easy access to the nearby village, enhancing the overall stay.
Dining
5.0
The dining experience was disappointing as the food was poorly prepared, with a limited selection and low-quality ingredients.
Facilities
5.0
The facilities were well laid out but lacked maintenance which detracted from the overall luxury feel of the hotel.
David
United Kingdom,
February
2025
6.6/10
Overall, I had a mixed experience at the hotel. While the rooms were spacious and well-decorated, and the location offered stunning beaches, the dining experience was lacking in both quality and variety. The service was also inconsistent, which impacted my overall enjoyment. Still, I appreciated the beautiful surroundings and comfort of the room.
Rooms
8.0
The room we stayed in was a 1 bedroom suite, clean and modernly decorated, which made for a comfortable stay.
Service
5.0
Service varied; some staff were friendly, but I encountered unfriendly attitudes, especially at the poolside.
Location
9.0
The hotel's location near beautiful beaches was a highlight, offering easy access for relaxing days by the sea.
Dining
5.0
Dining options fell short; the food lacked freshness and quality, particularly at breakfast where items were stale.
Facilities
7.0
The hotel features spacious grounds, but there was a lot of walking involved which could be exhausting in the heat.
John
United Kingdom,
January
2025
8.4/10
I had a fantastic time at this hotel, with stunning rooms and breathtaking views. The food was a mixed bag, with some excellent options but room for improvement in certain areas. The amenities and pools were well-maintained, which contributed positively to my stay. However, the walking distance to certain facilities was a bit inconvenient.
Rooms
8.0
The Crystal Energy rooms were spacious and luxurious, although they could use a refresh in decor. The bathroom was amazing, making it a comfortable place to unwind.
Service
9.0
I felt genuinely welcomed by all staff members who went out of their way to accommodate my needs, which enhanced my experience greatly.
Location
9.0
The hotel's location is beautiful, right on the beach, allowing easy access to both the stunning sea views and nearby charming villages.
Dining
7.0
Dining had its highlights but overall could use some improvement, particularly in buffet options. Some meals were delicious, but there were more misses than hits.
Facilities
9.0
The facilities, including the pools and wellness areas, were beautifully maintained and created a relaxing space throughout my stay.
Jacob
United Kingdom,
January
2025
6.8/10
We had a lovely time overall, enjoying the beautiful beaches and spacious room. The resort has a lot going for it, including the attentive staff and variety of dining options. However, we faced some disappointments with room issues and the high prices of food and drinks, which impacted our experience. It’s a nice place to stay, but it’s important to keep in mind the extra costs that come with it.
Rooms
7.0
Our room was clean and modern, with a great layout including a lounge area and spacious bathrooms. However, we did face issues with air conditioning during our stay.
Service
6.0
While the service was generally good, with staff making an effort to be helpful, some issues could have been handled better. There was confusion during check-in that left us feeling frustrated.
Location
8.0
The resort is well-located near beautiful beaches and a charming village, which made it easy for us to explore local dining options.
Dining
7.0
The food selection was decent across the various restaurants, but I found the prices quite steep and felt that the quality could vary. Breakfast options were plentiful, which was a highlight.
Facilities
6.0
The resort offers beautiful beach areas and a range of activities like water sports, but I found the overall maintenance of some facilities lacking.
Harper
United Kingdom,
September
2024
7.0/10
My stay was quite enjoyable, especially the incredible views from my room and the lovely beach. However, the service left much to be desired, with some frustrations in dining and a lack of timely assistance. It’s a shame because it has so much potential and beautiful grounds to enjoy.
Rooms
8.0
The rooms were lovely and clean, featuring bright interiors and great views, although they felt a little worn in places.
Service
5.0
Service was hit or miss; while some staff were kind, the overall attentiveness could be improved significantly, especially during dining.
Location
9.0
The hotel is conveniently located near a quaint village with lovely local shops and restaurants and has direct access to a beautiful beach area.
Dining
6.0
The food quality was varied; the main buffet was decent, but the a la carte options were often lackluster and not worth the hype.
Facilities
7.0
The grounds were well-maintained with stunning gardens, though I wish the pool area had better amenities for adults.